GRAPEVINE PRO

Description

Installation Project Manager Ensure every project is completed on time, within budget, and to Grapevine Pro’s quality standards while maintaining a 5-star customer experience. Position: Project Manager After training, you will receive a competitive base pay and will have the opportunity to be promoted to more advanced roles. Based upon experience, pay for your first year will be in the 45,000-70,000 range. Key Responsibilities Field Operations & Crew Management: Conduct pre-job site walkthroughs to verify material orders and site accessibility. Supervise onsite installation crews to ensure compliance with safety protocols and installation best practices. Perform final quality inspections and punch-list walkthroughs with the homeowner. Customer Experience: Serve as the primary point of contact from the pre-installation call through final project sign-off. Proactively communicate project timelines, weather delays, and material arrivals. Handle onsite concerns or change orders professionally to maintain high Net Promoter Scores (NPS). Logistics & Administration: Coordinate delivery of materials to ensure they arrive precisely when needed (to avoid staging issues). Manage permit posting, inspection scheduling, and municipal sign-offs. Update your CRM in real-time with project photos, crew notes, and status changes. Required Skills & Qualifications Experience: 3+ years in residential exterior remodeling (roofing, siding, windows). Technical Knowledge: Understanding of local building codes and manufacturer installation specifications (e.g., GAF, CertainTeed, Anderson/Marvin). Soft Skills: High emotional intelligence for de-escalating customer concerns; disciplined time management. Tools: Proficient with mobile CRM apps, digital scheduling tools, and photo-documentation software. Essential Job Duties: Maximize every sales and relationship-building opportunity Exceed personal sales targets while demonstrating solid customer focus Initiate and maximize each sales opportunity with existing and prospective customers while developing and maintaining key client relationships Develop strong product and customer knowledge Participate in company and industry events and conferences Work on special projects and contribute to team domination Communicate with customers throughout the sales life-cycle Work closely with our Marketing Team & Sales Manager to provide new and innovative ideas maximizing market sales opportunities Provide daily reports to Sales Manager and participate in weekly Marketing meetings What we offer you: Competitive base salary, paid training, and full benefits package The opportunity to be a critical part of a relentless, driven, and innovative multi-million dollar roofing and windows business. Full training is provided and no prior roofing or construction experience is required. You will learn the ins and outs of the roofing business and work closely with a senior management team of experts willing to invest time, money, and effort into individual professional development. The opportunity to work independently and as part of a team throughout the full life-cycle of projects. We offer great benefits to our amazing employees including Vacation and PTO time, Paid Holidays, health insurance contribution, 401K, and more! This is your opportunity to join one of the fastest-growing companies in the roofing field and receive full paid training!